Faculty Training

Skillzy: Transforming Faculty Development Through Gamified Learning Strategy

Skillzy: Transforming Faculty Development Through Gamified Learning Strategy


COMPANY

OSU

ROLE

Lead Designer

Timeline

6 Weeks

YEAR

2024

Skillzy Dashboard – Gamified Entry Point

Faculty entered the experience as playful personas, unlocking tool-based missions with clear progress tracking and a leaderboard for engagement.

Project description

Project description

Project description

Skillzy reimagined faculty development through motivational design and immersive storytelling, transforming tool training into a mission-driven learning journey.

Role

Lead Instructional Designer | Learning Strategist

Timeline

6-week implementation (plus pre/post evaluation)

Audience

Higher education faculty across disciplines and tech proficiency levels

Tools

Canvas LMS, Canva, Camtasia, ChatGPT, Zoom, Badgr

My Contribution

Full-cycle design from needs analysis to evaluation. Led experience strategy, learning architecture, tool alignment, and motivational design.

Skillzy Dashboard – Gamified Entry Point

Faculty entered the experience as playful personas, unlocking tool-based missions with clear progress tracking and a leaderboard for engagement.

Problem

Problem

Problem

Faculty Development (FD) Wasn't Working Anymore.

Despite growing investment in edtech, faculty engagement in professional development was plummeting. Usage of LMS tools plateaued. Workshops became one-size-fits-all and often missed the mark.

Faculty expressed:

Fatigue and overwhelm from rapid tech demand

Fatigue and overwhelm from rapid tech demand


Fatigue and overwhelm from rapid tech demand

Resistance rooted in perceived irrelevance

Resistance rooted in perceived irrelevance

Frustration with generic PD formats

Frustration with generic PD formats

Frustration with generic PD formats

What was missing wasn’t information. It was motivation, relevance, and design empathy.

Needs Analysis

Needs Analysis

Needs Analysis

To redesign PD, I started by diagnosing the real barriers.

Research Methods:

Research Methods:

Research Methods:

Surveys (n = 52)

Gaps in tool adoption, confidence, and satisfaction

Surveys (n = 52)

Gaps in tool adoption, confidence, and satisfaction

Surveys (n = 52)

Gaps in tool adoption, confidence, and satisfaction

Interviews

Explored emotional blockers: fear, judgment, loneliness

Interviews

Explored emotional blockers: fear, judgment, loneliness

Interviews

Explored emotional blockers: fear, judgment, loneliness

LMS Analytics

Confirmed flat tool adoption .

LMS Analytics

Confirmed flat tool adoption .

LMS Analytics

Confirmed flat tool adoption .

Feedback Audit

Mined years of PD evaluation data

Feedback Audit

Mined years of PD evaluation data

Feedback Audit

Mined years of PD evaluation data

Key Insight:

Faculty didn’t need more content—they needed connection, context, and confidence.

The Solution

The Solution

The Solution

Skillzy—A Gamified, Human-Centered PD Experience

Skillzy wasn’t just a course—it was a mission-driven learning journey. Each week, faculty completed creative “quests” aligned to real teaching needs.

Zoom Module – Interactive Mission Design

Each module featured bite-sized videos, hands-on tasks, and practical teaching goals, making tech integration approachable and meaningful.

Design Frameworks Embedded:

ARCS Model (Keller)

Designed for Attention and Relevance through narrative, choice, and real-life classroom scenarios.

Self-Determination Theory

(Deci & Ryan)

Embedded autonomy, competence, and relatedness in every activity.

Backward Design (Wiggins & McTighe)

Tools were not taught in isolation; each was aligned with faculty-chosen pedagogical outcomes.

Constructivism

Faculty were positioned as problem solvers and creators, not passive recipients.

Gamification Philosophy:

Gamification was not a decorative layer, it was the core instructional strategy. It was used not to “make learning fun,” but to make learning autonomous, socially rewarding, emotionally engaging, and instructionally grounded.

Leaderboard – Motivating Progress Through Friendly Competition

A dynamic leaderboard reinforced learner agency and play, turning progress into a visible and gamified achievement system.

Leaderboard – Motivating Progress Through Friendly Competition

A dynamic leaderboard reinforced learner agency and play, turning progress into a visible and gamified achievement system.

Learning Experience Architecture

Learning Experience Architecture

Learning Experience Architecture

Structure:

Six “missions” over six weeks, each focused on a tool (e.g., Canva, ChatGPT, Camtasia, Zoom, and Canvas LMS features).

Each week featured a real-world teaching challenge (e.g., redesigning a syllabus visually, flipping a lesson, or simulating AI writing prompts).


AI Challenge – The Great ChatGPT Showdown

Faculty explored AI in education through role-play, debate, and creative outputs—connecting emerging tech to critical thinking and ethical decision-making.

Immersive Features

Animal Personas

Faculty chose characters (e.g., Clever Fox, Bold Owl) to represent their journey—adding humor and reducing performance pressure.

Narrative-Based Missions

Each module posed authentic classroom dilemmas, prompting tool-based solutions (e.g., flip a lecture with Camtasia, use ChatGPT for feedback scaffolds).

Interactive Learning Zones

Canvas was reimagined as a gameboard—faculty unlocked paths, earned badges, and posted wins.

Recognition Systems

Progress was celebrated through:

  • Badges (via Badgr)

  • Leaderboards

  • Weekly spotlights for creative solutions

Announcements as Narrative Hooks

Weekly quests were framed through story-driven announcements, making each challenge feel like part of an epic journey rather than just another assignment.

Development & Implementation

Development & Implementation

Development & Implementation

Following a SAM (Successive Approximation Model) approach, I refined content weekly based on real-time feedback.

Early Feedback Loops

Pilot faculty tested: Accessibility, Challenge level, and Instructional clarity

Modular Templates

Every tool mission used backward design, aligning to Bloom’s taxonomy and UDL.

Differentiated Support

Weekly Virtual Office Hours, Walkthrough video, Optional help zones, Screencasts, Visual learning maps, and Open discussion boards.

Faculty Forum – The Heart of Skillzy’s Collaborative Culture

Beyond mission prompts, Skillzy’s central discussion forum was a dynamic space where faculty shared strategies, celebrated wins, asked questions, and supported one another across disciplines—creating a living knowledge hub driven by peer wisdom and authentic connection.

Meet Your Instructor – Humanizing the Learning Experience

A warm, narrative-rich instructor profile reframed the facilitator as a teammate in the journey—blending humor, expertise, and accessibility.

Evaluation & Impact

Evaluation & Impact

Evaluation & Impact

Kirkpatrick Evaluation Framework:

Level 1 – Reaction

96% of participants rated the experience as “very engaging” and “unlike any PD I’ve done before” (Post-course survey, n = 49).

Level 2 – Learning

Participants self-reported a 60% increase in confidence using at least three featured tools.

Level 3 – Behavior

Within two months, 70% of participants had implemented two or more tools in their course design (validated via LMS analytics and post-course follow-up).

Participant-Level Analytics – A Window Into Learner Growth

Personalized dashboards visualized progress, participation, and scores—allowing for reflective learning and informed coaching where needed.

Engagement Data:

Completion Rate: 87% (Previous PD averaged ~41%).

Discussion Contributions: Over 200+ peer interactions and collaborative posts.

Mission Completion: 100% participation through Week 3, and 92% course-wide completion rate.

Post-Launch Improvements:

Introduced tiered challenges for novice and advanced faculty.

Created a follow-up Skillzy: AI Edition based on overwhelming demand.

Analytics Dashboard – Data-Informed Learning at a Glance

Real-time analytics offered visibility into performance, tool mastery, and content engagement—ensuring the experience was measurable and adaptive.

Reflection

Reflection

Reflection

What Worked:

Gamification added structure and fun

Personas built psychological safety

Realistic problems grounded learning

Personal paths drove ownership

What I’d Improve:

Add role-based tracks (e.g., adjuncts, instructional designers)

Include peer review with transparent rubrics

Expand post-course tiers (which I later created)

Outcome: A Blueprint for Scalable, Human-Centered PD

Outcome: A Blueprint for Scalable, Human-Centered PD

Outcome: A Blueprint for Scalable, Human-Centered PD

Skillzy wasn’t just a successful pilot. It became a model, showing how human-centered instructional design can energize even skeptical educators.


My Growth as a Designer

This project solidified my identity as an instructional designer who doesn't just build learning content, I build learning environments. Skillzy demonstrated that with the right strategy, even the most hesitant educators can become confident, creative, and tool-fluent. It sharpened my practice in motivational design, multimodal learning, and iterative evaluation.

Testimonials


Associate Professor

College of Arts & Sciences

This didn’t feel like training, it felt like real teaching again.

Tenured Professor

Agricultural Sciences

I finally used Camtasia and didn’t feel overwhelmed. That’s a win.

Professor

College of Engineering

Every week, I was solving a real problem, not just watching another tutorial.

Assistant Professor

Department of Social Sciences

I’ve done a lot of PD, but this is the first one that actually spoke to my classroom.

Associate Professor

Business School

Skillzy gave me the confidence to redesign my course with purpose.

Adjunct Faculty

School of Media & Design

The blend of choice, creativity, and challenge was perfect.

Adjunct Faculty

Communication Studies

The missions made it fun, I forgot I was learning new tech.

Instrucional Designer

College of Education

The animal personas were silly, and exactly what I needed to feel safe trying new things.

Teaching Fellow

Department of Psychology

Skillzy changed how I see professional development. I wish all PD were designed like this.