AI in Education

Ethical Use of AI in the Classroom

COMPANY

OSU

ROLE

Facilitator

EXPERTISE

Instructional Designer

YEAR

2024

Project description

Project description

Project description

A scenario-based eLearning experience for higher ed instructors navigating AI-integrated learning.

Background

In this interactive training, instructors step into real classroom dilemmas involving student use of AI tools like ChatGPT. Through branching scenarios, emotional storytelling, and reflective decision-making, participants learn how to foster transparency, trust, and ethical tech use.

My Role

Lead Instructional Designer | Story Architect | Visual Director

Target Audience

Higher Education Instructors (New and Experienced), Academic Leaders

Tools Used

Articulate Storyline 360 · Dzine AI · Canva · ChatGPT · Audacity · Figma - ClaudeAi

Problem

Problem

Problem

Confusion and Fear Around AI Use in Higher Ed

As AI tools like ChatGPT become commonplace in higher education, instructors are caught in a growing gray area. Institutional policies are vague or nonexistent, and many faculty are left wondering:

  • What counts as acceptable AI use?

  • When should I intervene?

  • How do I support learning while upholding academic integrity?

This project was created to solve a critical, real-world training gap: helping instructors make ethically sound, empathetic, and pedagogically informed decisions when facing AI use in the classroom.

Solution

Solution

Solution

A Story-Driven Learning Experience

Rather than offering a traditional webinar or rule-based checklist, I designed an interactive, story-based eLearning experience that puts instructors in realistic, high-stakes classroom dilemmas.

The goal?
Help educators practice decision-making in safe, simulated environments—building confidence, empathy, and clarity around AI use through guided reflection and narrative branching.

Why This Approach?

Why This Approach?

Why This Approach?

Most training programs fail because they:

  • Focus on rules, not realities

  • Lack emotional engagement

  • Don’t simulate the actual complexity of classroom situations

I knew this had to feel personal, nuanced, and realistic. That’s why I used:

Cathy Moore’s Action Mapping to define only what learners need to do
Narrative immersion to foster empathy
Decision branches with feedback loops to promote reflective thinking

Character-Driven Design: Meet Alex and Jamie

Character-Driven Design: Meet Alex and Jamie

Character-Driven Design: Meet Alex and Jamie

To ensure the experience felt authentic, I created two consistent characters, each representing different perspectives in the AI conversation.

The use of fixed, stylized animated characters allowed us to maintain emotional continuity across scenarios and reduce cognitive load, while also making the visuals modern, clean, and memorable.

Customer Support Image
Customer Support Image

Alex

A first-semester writing instructor, new to teaching and unsure about AI policiescustomer inquiries and tracks requests to ensure prompt and effective resolutions.

Customer Support Image
Customer Support Image

Jamie

A quiet but thoughtful student navigating academic stress and AI temptation

Customer Support Image

Alex

A first-semester writing instructor, new to teaching and unsure about AI policies

Customer Support Image
Customer Support Image

Alex

A first-semester writing instructor, new to teaching and unsure about AI policies

Customer Support Image

Jamie

A quiet but thoughtful student navigating academic stress and AI temptation

Customer Support Image
Customer Support Image

Jamie

A quiet but thoughtful student navigating academic stress and AI temptation

Development Process

Development Process

Development Process

Phase 1: Discovery & Planning:

Interview

Conducted interviews with faculty to identify common AI dilemmas. Common AI dilemmas identified during faculty interviews,

Interview

Conducted interviews with faculty to identify common AI dilemmas. Common AI dilemmas identified during faculty interviews,

Is Using AI for Brainstorming Cheating?”

What Do I Even Put in My Syllabus?

I Want to Talk About AI in Class, But I Don’t Feel Qualified.

Students Are Asking If They Can Use ChatGPT I Don’t Know What to Say.

Is Using AI for Brainstorming Cheating?”

Is Using AI for Brainstorming Cheating?”

What Do I Even Put in My Syllabus?

What Do I Even Put in My Syllabus?

I Want to Talk About AI in Class, But I Don’t Feel Qualified.

I Want to Talk About AI in Class, But I Don’t Feel Qualified.

Students Are Asking If They Can Use ChatGPT I Don’t Know What to Say.

Students Are Asking If They Can Use ChatGPT I Don’t Know What to Say.

Action Mapping

Using Cathy Moore’s Action Mapping model, I built this learning experience from the ground up based on an authentic instructional problem. I identified the key behaviors instructors needed to adopt, uncovered the emotional and systemic barriers holding them back, and designed practice activities that allowed for realistic, consequence-based decision making. Every interaction in the module was mapped to support confidence, empathy, and ethical clarity, resulting in a meaningful shift from passive content consumption to active behavior change.

Narrative Scenarios

To bring this training to life, I developed a set of branching narrative scenarios grounded in real faculty concerns. Drawing from qualitative data, including interviews, discussion threads, and email feedback, I mapped key dilemmas into interactive storylines that reflect the uncertainty, nuance, and emotion educators face when addressing student AI use. These scenarios, centered around the character of Alex, empower instructors to practice ethical decision-making in a safe, story-driven environment, where choices have consequences and learning is built through reflection, not just instruction.

Phase 2: Visual Storyboarding & Character Planning

Storyboard

Created detailed text-based storyboards and learning arcs. To transform abstract ethics into practical learning, I developed detailed, branching storyboards rooted in real classroom tensions. Each slide was mapped with purpose, from character context to feedback loops, ensuring every decision point delivered emotional resonance, instructional alignment, and measurable growth.

Character Design

To create a deeply immersive and emotionally resonant learning experience, I prioritized the use of consistent, stylized characters throughout the scenario-based module. Using Dzine AI’s multi-step workflow, I developed core characters like Jamie, a thoughtful student whose journey serves as the emotional anchor of the narrative. The process included three stages:

  1. Describe – I crafted detailed prompts defining Jamie’s personality, style, and visual traits aligned with the instructional context.

  2. Preview – This stage allowed for visual refinements and facial adjustments to ensure character alignment with tone and audience empathy.

  3. Train – The final model was rendered in multiple angles and expressions to support dynamic storytelling across slides and scenes.

The use of persistent character design enabled strong learner identification, narrative continuity, and realistic branching feedback. By visually anchoring each choice and outcome to a familiar face, learners were more likely to experience the emotional weight of their decisions, supporting engagement, memory retention, and ethical reasoning. Consistency in character visuals also ensured visual cohesion, minimized cognitive load, and made the eLearning feel professionally authored and emotionally grounded.

Ai Video

To add emotional resonance and variation to the learning experience, I integrated short AI-generated lip-sync videos at key decision points and narrative transitions. These 5–7 second clips brought characters like Alex and Jamie to life—showing subtle expressions, voiced reflections, or emotionally charged reactions that static visuals alone couldn’t convey. I carefully selected moments where voice tone and body language would enhance the learner’s connection to the story—such as Alex’s inner conflict when facing ambiguity or Jamie’s hesitation when asked about AI use. These videos were created using Dzine AI, ensuring consistency with the still-image character design and maintaining a unified visual identity. Used sparingly but impactfully, they gave the module a cinematic quality while deepening immersion and empathy.

Sample Scenario Flow

Sample Scenario Flow

Sample Scenario Flow

Case 1 - Jamie’s Perfect Paper

Setup::

Alex notices a sudden spike in quality from Jamie, a student who previously struggled. He suspects AI but has no proof.

Learner Choice:

  • Confront Jamie directly → Breaks trust; class morale drops

  • Say nothing → Leads to normalization of unethical AI use

  • Open a coaching dialogue → Builds trust, sets a standard, invites disclosure

Reflection Prompts:

Each path includes carefully written feedback to prompt:

  • Self-awareness

  • Ethical reasoning

  • Strategy for future communication

Phase 3: Development in Articulate Storyline 360

Slides Design

I designed branching slides that responded dynamically to learner choices, creating a personalized journey through each scenario. Each slide was mapped to a specific decision path, with custom feedback that reflected not just right or wrong answers, but the nuance of timing, tone, and ethical framing. For example, confronting a student too directly led to disengagement, while a coaching approach fostered trust and growth. This design allowed learners to see the real consequences of their decisions, reinforcing behavior change through immersive narrative flow and meaningful reflection—not just quizzes.

Simulate

To elevate immersion, I integrated custom voiceovers, ambient music, and smooth transitions across the module. These elements were intentionally layered to mirror real-life classroom pacing—from quiet reflective pauses to emotionally tense moments. Voiceovers added human warmth, grounding each decision in tone and intent. Background music subtly shifted with each outcome path, reinforcing the emotional arc of the scenario. Seamless slide transitions and audio cues helped simulate the natural rhythm of conversation and internal thought, making the experience feel less like training—and more like navigating real instructional dilemmas.

Learning Loop

Each scenario included built-in reflection moments following key decision outcomes—transforming passive observation into active learning. After every branch, learners were prompted to analyze the consequences of their choices, consider alternative approaches, and connect the outcome to real classroom practice. These reflective pauses were designed to deepen metacognition, reinforcing ethical reasoning and encouraging instructors to transfer insights into their own teaching. The loop wasn’t just informational—it was transformational.

Results

Results

Results

This project led to significant behavioral shifts and instructional clarity:

OUTCOME AREA

RESULT

Instructor Confidence

90% reported feeling more equipped to address AI-related issues.

Ethical Conversations

80% of participants initiated AI use disclosures in their assignments.

Engagement & Completion

100% of pilot group instructors completed the module and opted into follow-up resources.

Scalability Potential

Instructional leadership requested integration into annual faculty onboarding programs.

Impact Metric Highlight:

“After taking this course, I rewrote my syllabus and had the most honest student conversations about AI I’ve ever had.”

Lessons Learned

Lessons Learned

  • Trust beats control: When instructors were shown how to coach instead of confront, the outcomes were more ethical and lasting.

  • Realism matters: Faculty connected more with scenarios that reflected their daily ambiguity, not idealized policies.

  • Branching needs balance: Too many options can confuse. Limiting to 3 strong, differentiated paths gave clarity while preserving choice.

My Growth as a Designer

This project was a personal and professional inflection point.

  • Shifted from “knowledge dump” to “behavioral simulation” as my core design approach.

  • Deepened my expertise in Cathy Moore’s Action Mapping, turning fuzzy faculty concerns into measurable actions.

  • Honed my use of AI video tools and voiceovers to create emotionally resonant moments with minimal learner fatigue.

  • Strengthened my visual communication by building all visuals and storyboards with accessibility and consistency at the core.

Final Reflection

This project reflects my design philosophy at its core:

“Train for judgment, not just compliance.”
“Design learning that feels real, asks hard questions, and changes practice.”

Through scenario-based learning, I didn’t just build a training, I created a space for reflection, nuance, and human growth.

Testimonials

Testimonials

Testimonials

I went into this training expecting generic rules and policy reminders. What I got instead was a real-life story that mirrored my own uncertainty. Watching Alex navigate a familiar dilemma helped me understand that it’s not about catching students—it’s about guiding them. This was the first time a PD made me feel both supported and challenged.”

Instructional Designer

ITLE

I went into this training expecting generic rules and policy reminders. What I got instead was a real-life story that mirrored my own uncertainty. Watching Alex navigate a familiar dilemma helped me understand that it’s not about catching students—it’s about guiding them. This was the first time a PD made me feel both supported and challenged.”

Instructional Designer

ITLE

I went into this training expecting generic rules and policy reminders. What I got instead was a real-life story that mirrored my own uncertainty. Watching Alex navigate a familiar dilemma helped me understand that it’s not about catching students—it’s about guiding them. This was the first time a PD made me feel both supported and challenged.”

Instructional Designer

ITLE

As an adjunct with limited institutional support, I often feel alone in figuring out how to handle new technologies like AI. This course didn’t just give me ‘answers’—it gave me language, empathy, and practical tools to build conversations with students. I even added an AI use section to my own syllabus after finishing it.”

Adjunct Faculty

Business School

As an adjunct with limited institutional support, I often feel alone in figuring out how to handle new technologies like AI. This course didn’t just give me ‘answers’—it gave me language, empathy, and practical tools to build conversations with students. I even added an AI use section to my own syllabus after finishing it.”

Adjunct Faculty

Business School

As an adjunct with limited institutional support, I often feel alone in figuring out how to handle new technologies like AI. This course didn’t just give me ‘answers’—it gave me language, empathy, and practical tools to build conversations with students. I even added an AI use section to my own syllabus after finishing it.”

Adjunct Faculty

Business School

I’ve taken my fair share of online trainings, but this one stayed with me. It didn’t rely on fear or compliance. It showed me that students want to do the right thing, and it’s our job to make those expectations clear. I’ve already had two students thank me for how I now frame AI use in our assignments.”

Faculty

Online Education

I’ve taken my fair share of online trainings, but this one stayed with me. It didn’t rely on fear or compliance. It showed me that students want to do the right thing, and it’s our job to make those expectations clear. I’ve already had two students thank me for how I now frame AI use in our assignments.”

Faculty

Online Education

I’ve taken my fair share of online trainings, but this one stayed with me. It didn’t rely on fear or compliance. It showed me that students want to do the right thing, and it’s our job to make those expectations clear. I’ve already had two students thank me for how I now frame AI use in our assignments.”

Faculty

Online Education

This module modeled exactly the kind of trust-based culture we’re trying to foster in our department. Faculty came out of it not just with better policies, but with more confidence and consistency. I’ve already recommended it for onboarding all new hires.”

Instructional Designer

Department of Chemistry

This module modeled exactly the kind of trust-based culture we’re trying to foster in our department. Faculty came out of it not just with better policies, but with more confidence and consistency. I’ve already recommended it for onboarding all new hires.”

Instructional Designer

Department of Chemistry

This module modeled exactly the kind of trust-based culture we’re trying to foster in our department. Faculty came out of it not just with better policies, but with more confidence and consistency. I’ve already recommended it for onboarding all new hires.”

Instructional Designer

Department of Chemistry